Your visitors are asking these questions right now

AnswerMage scrapes your website and answers them automatically — 24/7, without a single FAQ written.

What's your return policy?

How long does shipping take?

Do you ship internationally?

What size should I order?

Is this item in stock?

Do you offer gift wrapping?

Can I change or cancel my order?

What payment methods do you accept?

Every one of these answered instantly, correctly, without a human.

The problems ecommerce teams know too well

And how AnswerMage solves them.

Shoppers abandon carts over unanswered questions

A customer is about to buy but isn't sure if an item ships to their country, or what the return window is. They can't find the answer easily, so they leave.

AnswerMage fix

AnswerMage answers shipping policies, return windows, sizing, availability, and more instantly — keeping shoppers engaged at the moment they're ready to buy.

Support tickets flood in with pre-purchase questions

Your support inbox fills with questions that could have been answered on the product page — sizing, compatibility, ingredients, bundles.

AnswerMage fix

AI handles the repetitive pre-purchase questions automatically. Support tickets drop. Your team handles the exceptions.

No coverage outside business hours

Shoppers browse at night and on weekends. Questions that go unanswered during off-hours often don't get answered at all — the shopper has moved on.

AnswerMage fix

AnswerMage is available 24/7. A question about holiday shipping cutoffs at 10pm gets answered before the customer closes the tab.

Everything you need, nothing you don't

Reads your product catalog and store policies

AnswerMage indexes your product pages, FAQ, shipping info, and return policies — answering questions directly from your content.

Reduces cart abandonment from hesitation

When a shopper's blocking question gets answered instantly, they're more likely to complete the purchase rather than leave.

Handles product comparisons and recommendations

Which size? Which variant? AnswerMage uses your product descriptions to help shoppers make confident decisions.

Escalates to a human for order issues

Order problems, returns in progress, and complex situations route to your live agent inbox with full conversation context.

Shopify app available

Install the AnswerMage Shopify app from the App Store — no code changes, no script tags. Works on any Shopify theme.

Reduces repeat support tickets

Common questions answered automatically means fewer tickets in your inbox and less time spent on pre-purchase FAQ replies.

Up and running in 3 steps

No developer needed. No configuration required.

1

Create your bot

Enter your website URL. AnswerMage scrapes and indexes your content automatically.

2

Embed the widget

Paste one script tag into your site. Works with any website or CMS.

3

Start answering

Your AI is live. It answers visitors around the clock — you handle the rest from the inbox.

Frequently asked questions

Can AnswerMage answer product-specific questions?

Yes. AnswerMage reads your product pages and answers questions about dimensions, materials, compatibility, ingredients, sizing, and more — based on whatever information is on your product pages.

Does AnswerMage integrate with Shopify?

Yes. AnswerMage has a Shopify app available in the App Store. For other platforms (WooCommerce, BigCommerce, Squarespace Commerce, etc.), you embed one script tag.

Can AnswerMage look up order status?

Not currently — AnswerMage answers from your website content, not live order data. For order status lookups, conversations can be escalated to your live agent inbox.

Will it answer questions about return and refund policies?

Absolutely. AnswerMage reads your return and refund policy pages and answers questions about eligibility, timelines, process, and exceptions directly from your content.

How long does it take to set up on a Shopify store?

Install the Shopify app, enter your store URL, and AnswerMage crawls your product catalog and content. Preview it free. The whole process takes under 5 minutes.

Stop losing sales to unanswered pre-purchase questions.

Preview AnswerMage on your store for free — no credit card required. Embedding requires a paid plan from $29.95/mo.

Start your free preview