Train it on your products, policies, and FAQs. Embed one script tag in theme.liquid. Visitors get instant answers to product questions, shipping times, and return policies — 24/7.
Hi! Ask about sizing, shipping, or our return policy.
From your store URL to a live AI support bot in four steps — no Shopify app required.
AnswerMage crawls your product pages, collections, policies, and content pages automatically. No CSV export, no manual product entry.
Ask "What's your return policy?" or "Do you have this in blue?" See what shoppers will get before the widget goes live.
Set the widget color, bot name, and greeting to match your store's look. It sits in the corner and feels native, not bolted on.
In Shopify admin → Themes → Edit Code, add the script tag before </body> in theme.liquid. Save and your AI support bot is live.
In Shopify admin → Online Store → Themes → Edit Code. Open theme.liquid and paste just before </body>.
<script src="https://api.answermage.com/widget/answermage.min.js" data-api-key="YOUR_API_KEY" async ></script>
Your real API key is in your AnswerMage dashboard → Embed tab. Loads async — no impact on store speed.
AnswerMage handles your most common support questions automatically.
💬 What's your return policy?
🤖 We accept returns within 30 days of delivery. Items must be unused and in original packaging. Start a return from your order confirmation email or the Returns page.
💬 How long does shipping take?
🤖 Standard shipping takes 5–7 business days. Expedited (2–3 days) and overnight options are available at checkout. Orders placed before 2 PM EST ship same day.
💬 Do you have the Aria Tote in black?
🤖 Yes! The Aria Tote is available in black, tan, and navy. All three are in stock. Visit the product page to select your color and add to cart.
💬 Do you ship internationally?
🤖 We ship to the US, Canada, UK, Australia, and most of Europe. International shipping takes 10–14 business days. Duties and taxes are the buyer's responsibility.
Cut support volume, increase buyer confidence, and convert more visitors — automatically.
Size guides, materials, compatibility, color options — visitors get answers without waiting for email or hunting through product descriptions.
Shipping times, tracking, return process — answered automatically, 24/7, from your actual store policies.
AnswerMage isn't a Shopify app. One script tag, no app fee, no app-store approval process. Works on any Shopify plan.
Test the bot with your toughest product questions before any customer sees it. Fix inaccuracies in the dashboard, not after a bad review.
Added a new product line or updated your policies? Re-scrape in one click and your bot's knowledge is current within minutes.
The dashboard shows every question asked, satisfaction ratings, and which answers fell short — direct insight into your content gaps.
Real outcomes from stores using the widget.
40%
average reduction in repetitive support tickets
< 10 min
from your store URL to a live support bot
24/7
answers for shoppers in every time zone
Every AnswerMage app has a live preview — a full-screen chat you can share with your team or test privately. Ask every tricky product question before the widget goes live on your store.
Start your free previewEverything you need to know about adding an AI chatbot to Shopify.
Scrape up to 25 pages and handle 500 customer questions — completely free. No credit card required.
Get started free →