AnswerMage reads your website, answers visitor questions with AI, escalates to your live agent inbox when needed, and improves its own knowledge base over time.
What makes AnswerMage different from a generic chatbot
Point AnswerMage at your website URL. It crawls your pages, extracts your content, and builds a knowledge base automatically. Re-index any time with one click — no manual uploads.
Visitor questions are answered using retrieval-augmented generation (RAG). The AI finds the most relevant chunks of your content and generates a natural, accurate answer — not a scripted response.
When the AI isn't confident about an answer, it flags the question for your review. Your response gets committed back to the knowledge base permanently. The bot gets smarter over time without any manual work.
Complex questions, pre-purchase decisions, and sensitive situations escalate to your team. The live agent inbox gives you full conversation context before you respond.
When a conversation lands in your inbox, AnswerMage drafts a suggested reply based on your knowledge base. Your agent reviews it, edits if needed, and sends — faster responses, less effort.
Upload PDFs, Word documents, or other files to supplement your website content. Product manuals, pricing sheets, internal guides — the AI answers from these too.
Every question goes through a 3-step pipeline
High confidence
The AI finds a near-exact match in your content. The relevant chunk is returned directly — fast, accurate, no hallucination.
Medium confidence
A relevant passage is found but not a perfect match. The LLM generates a response grounded in that context.
Low confidence
No strong match found. The AI gives a best-effort response and flags the question for your knowledge base review.
Custom branding
Set your widget colors, bot name, and avatar. Match your website design exactly.
Response strictness control
Set the confidence threshold before the AI answers. Strict mode ensures the bot says 'I don't know' rather than speculating — important for legal, medical, and compliance-sensitive content.
Embeds on any website
One JavaScript snippet works on WordPress, Wix, Webflow, Squarespace, Framer, Shopify, and any custom site. Shopify app available.
Conversation analytics
See what visitors are asking, which questions get confident answers, and which questions are flagged for improvement.
Multilingual responses
AnswerMage detects the visitor's language and responds in kind — without any manual configuration.
Demo mode for prospects
Share a live preview of AnswerMage working on any website — no account required for the person receiving it.
Preview AnswerMage on your own content for free — no credit card, no commitment.
Get started freeEmbedding requires a paid plan from $29.95/mo