AnswerMage scrapes your website and answers them automatically — 24/7, without a single FAQ written.
“Do you accept Aetna insurance?”
“How do I schedule a new patient appointment?”
“What should I bring to my first visit?”
“Do you offer telehealth appointments?”
“What are your office hours?”
“Do you see pediatric patients?”
“Is there parking available at your location?”
“How do I get a referral to a specialist?”
Every one of these answered instantly, correctly, without a human.
And how AnswerMage solves them.
Staff time consumed by repetitive phone and website inquiries
Front desk staff spend hours each day answering the same questions about insurance, appointments, and services — time that could go toward patient care.
AnswerMage fix
AnswerMage handles FAQ-level questions on your website, so calls and emails drop for common inquiries. Staff focus on scheduling and patient interaction.
Patients can't get answers outside business hours
A patient tries to find out if you accept their insurance at 8pm. No answer on the website, office is closed. They find another provider.
AnswerMage fix
AnswerMage is available 24/7. Patients get answers about insurance, services, and scheduling process any time — and know to call or book during office hours.
Website information is hard to navigate
Insurance lists, services, FAQs — the information is on your site but patients can't find what they need. They call instead.
AnswerMage fix
The chat widget gives patients a direct way to ask their question and get a specific answer, without navigating menus or reading long pages.
AnswerMage reads your insurance accepted list and billing FAQ and answers patient questions about coverage and costs accurately.
Patients can ask what conditions you treat, what procedures you offer, and whether you're the right fit — before they call.
AnswerMage walks prospective patients through what to bring, what to expect, and how to schedule — reducing no-shows and friction.
Patients research providers outside business hours. AnswerMage ensures they get answers even when the office is closed.
When a patient is ready to schedule, the conversation reaches your front desk team with everything they asked.
AnswerMage answers from your public website content only. It does not request, store, or process protected health information (PHI).
Set Response Strictness to Strict so the bot only answers when it has strong, verified context — never guessing on clinical or billing topics.
No developer needed. No configuration required.
Enter your website URL. AnswerMage scrapes and indexes your content automatically.
Paste one script tag into your site. Works with any website or CMS.
Your AI is live. It answers visitors around the clock — you handle the rest from the inbox.
AnswerMage answers questions from your public website content — it does not request, collect, or store protected health information (PHI) such as patient names, dates of birth, or medical records. For HIPAA compliance requirements specific to your practice, we recommend consulting your compliance officer. AnswerMage is designed for public-facing FAQ and intake conversations only.
AnswerMage answers questions based on what's published on your website — such as which insurance plans you accept. It cannot perform real-time insurance eligibility verification. For complex insurance questions, conversations route to your front desk team.
AnswerMage explains your scheduling process and directs patients to your booking system or phone number. It doesn't integrate directly with scheduling software today, but handles the informational questions that precede booking.
AnswerMage answers factual questions from your website content — services offered, accepted insurance, office policies. It does not provide medical advice or diagnoses, and always directs patients to contact your office or seek professional care for health concerns.
Under 5 minutes. Paste one script tag into your website and enter your site URL. AnswerMage indexes your content and is ready to answer patient questions the same day — no developer or IT involvement needed.
Set up your AI chat widget in under 5 minutes. No developer required. Preview free — embedding requires a paid plan.
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