Your visitors are asking these questions right now

AnswerMage scrapes your website and answers them automatically — 24/7, without a single FAQ written.

Do you accept Aetna insurance?

How do I schedule a new patient appointment?

What should I bring to my first visit?

Do you offer telehealth appointments?

What are your office hours?

Do you see pediatric patients?

Is there parking available at your location?

How do I get a referral to a specialist?

Every one of these answered instantly, correctly, without a human.

The problems healthcare teams know too well

And how AnswerMage solves them.

Staff time consumed by repetitive phone and website inquiries

Front desk staff spend hours each day answering the same questions about insurance, appointments, and services — time that could go toward patient care.

AnswerMage fix

AnswerMage handles FAQ-level questions on your website, so calls and emails drop for common inquiries. Staff focus on scheduling and patient interaction.

Patients can't get answers outside business hours

A patient tries to find out if you accept their insurance at 8pm. No answer on the website, office is closed. They find another provider.

AnswerMage fix

AnswerMage is available 24/7. Patients get answers about insurance, services, and scheduling process any time — and know to call or book during office hours.

Website information is hard to navigate

Insurance lists, services, FAQs — the information is on your site but patients can't find what they need. They call instead.

AnswerMage fix

The chat widget gives patients a direct way to ask their question and get a specific answer, without navigating menus or reading long pages.

Everything you need, nothing you don't

Answers insurance and billing questions

AnswerMage reads your insurance accepted list and billing FAQ and answers patient questions about coverage and costs accurately.

Explains your services and specialties

Patients can ask what conditions you treat, what procedures you offer, and whether you're the right fit — before they call.

New patient intake information

AnswerMage walks prospective patients through what to bring, what to expect, and how to schedule — reducing no-shows and friction.

24/7 availability for after-hours questions

Patients research providers outside business hours. AnswerMage ensures they get answers even when the office is closed.

Staff inbox for appointment requests

When a patient is ready to schedule, the conversation reaches your front desk team with everything they asked.

HIPAA-aware design

AnswerMage answers from your public website content only. It does not request, store, or process protected health information (PHI).

Strict mode for sensitive environments

Set Response Strictness to Strict so the bot only answers when it has strong, verified context — never guessing on clinical or billing topics.

Up and running in 3 steps

No developer needed. No configuration required.

1

Create your bot

Enter your website URL. AnswerMage scrapes and indexes your content automatically.

2

Embed the widget

Paste one script tag into your site. Works with any website or CMS.

3

Start answering

Your AI is live. It answers visitors around the clock — you handle the rest from the inbox.

Frequently asked questions

Is AnswerMage HIPAA compliant?

AnswerMage answers questions from your public website content — it does not request, collect, or store protected health information (PHI) such as patient names, dates of birth, or medical records. For HIPAA compliance requirements specific to your practice, we recommend consulting your compliance officer. AnswerMage is designed for public-facing FAQ and intake conversations only.

Can AnswerMage handle insurance verification questions?

AnswerMage answers questions based on what's published on your website — such as which insurance plans you accept. It cannot perform real-time insurance eligibility verification. For complex insurance questions, conversations route to your front desk team.

Can patients book appointments through AnswerMage?

AnswerMage explains your scheduling process and directs patients to your booking system or phone number. It doesn't integrate directly with scheduling software today, but handles the informational questions that precede booking.

How does AnswerMage handle sensitive medical questions?

AnswerMage answers factual questions from your website content — services offered, accepted insurance, office policies. It does not provide medical advice or diagnoses, and always directs patients to contact your office or seek professional care for health concerns.

How long does setup take for a medical practice?

Under 5 minutes. Paste one script tag into your website and enter your site URL. AnswerMage indexes your content and is ready to answer patient questions the same day — no developer or IT involvement needed.

Free your staff for the patients who need them.

Set up your AI chat widget in under 5 minutes. No developer required. Preview free — embedding requires a paid plan.

Start your free preview